The Levels of White Glove Home Delivery Service

Conventional home delivery services often prove to be unsatisfactory for both businesses and consumers; furniture and other products can easily be lost or damaged in transit, causing major hassles and delays. Home Direct's white glove delivery service goes above and beyond to ensure that the furniture arrives on time and is in pristine condition.

Home Direct believes in freedom of choice for home delivery service, so the company offers several different options and service levels.

Bronze

Bronze delivery is the most basic option. This very affordable service brings customer's items directly to their door and inside their homes.

Silver

With Silver delivery, the items are not only brought into the customer's home, but also placed in the room of the customer's choice. Clients who choose the Silver option won't have to worry about navigating tight corners or injuring their backs, as Home Direct will take care of all of the moving and positioning for them.

Gold

The next step up is Gold delivery. Everything featured in the previous options is included, and in addition, the professional delivery team will perform basic setup and remove any unnecessary boxes from the home.

Platinum

Platinum delivery is Home Direct's top option. Their professional assemblers will perform a thorough setup of the customer's new item and ensure that they have accomplished everything satisfactorily. This option is perfect for items that can be complex and difficult to assemble, such as bedroom sets, or for larger items like couches. With this service, customers won't have to do anything themselves and they will be able to enjoy their new product right away.

Anyone who has experienced white glove service will agree that it worth the extra cost. Instead of crude, sloppy delivery of expensive items, customers can rest assured that they will receive complete satisfaction with their home delivery service.

Furniture Delivery Service: Choosing the Right One

Purchasing pieces using a furniture delivery service is a convenient decision; however, by opting to have furniture delivered rather than going somewhere to pick it up, the odds of something going wrong are a lot higher. This is why choosing the right company is of the utmost importance. The following are some of the not-so-pleasant dire consequences of using the wrong company:

Poor Customer Service: When doing business with a second-rate company, subpar treatment is to be expected: truck drivers may be less-than-professional; the company's representatives are going to be less honest, apologetic and upfront; and the overall experience is going to be costly, unpleasant, and a waste of time.

Delayed Shipment: The other services offered by a mediocre company are bound to be in sync with the customer service, so processing orders may take longer than usual. Subsequently, the shipment will be delayed until a later date, inconveniencing customers who rely on quick turnaround.

Damaged Items: Because a subpar company will most likely be behind schedule, it is safe to assume that everything and everyone will be rushed, which is a recipe for disaster in the shipping industry. With truck drivers focusing on delivery and paying less attention to the condition of the items being shipped, new furniture can become damaged to some degree, completely defeating the purpose of ordering it.

Furniture, regardless of how it is made or packaged, can only endure so much before it starts to deteriorate -- literally or in terms of value.

Given this fact, it is very important to take the time to choose the right furniture delivery service. Every second invested in the buying process will go a long way towards helping to find the right company, one that will deliver punctually, professionally, and according to the specifications that are arranged during processing. Above all, such a company will go an extra two miles to ensure 100 percent satisfaction, every time.

Appliance Delivery is Accomplished More Efficiently

When ordering an appliance, one expects that it will be delivered on time and in good condition. Appliance delivery should create an experience that goes beyond the customer's expectations and some of the services that a customer should expect include the following:

Arrival on Time

As lives become busier, it becomes more and more crucial that appliance delivery be accomplished in a timely manner, occurring within the scheduled, pre-specified window.

Immaculate Condition

It should go without saying that a quality service will ensure that the appliance arrives in pristine condition and is handled by highly trained professionals who will treat the purchase with care and respect.

Placement within the Room

In addition to placing the appliance in the exact spot where it belongs, a delivery service should remove and dispose of boxes and packing materials so that they don't leave a mess behind for customers to clean up.

Friendly Delivery

Highly trained delivery personnel should be service-minded and ensure that customers are satisfied. The right attitude, as well as knowledge, will enhance the customer experience and make the appliance delivery smooth and stress-free.

E-Tracking of Shipment

This feature allows customers to keep track of shipments in order to better schedule deliveries. For instance, customers can find out right away if the weather delays a shipment and can make arrangements accordingly.

Our clients and their customers know that superb customer service and last-mile logistics combine to make delivery smooth and economical. Two-man delivery teams are trained to handle large or heavy goods and will always put the customer's satisfaction first. Moreover, scheduling is on-time and easy; both your brand and your customer service are greatly enhanced with our appliance delivery service.

Shipping Furniture the Right Way with White Glove Services

When consumers buy your new furniture and have it shipped to their homes, they don't want it to arrive looking like another family used it along the way. Shipping furniture with our white glove delivery service is the best way to get products to your consumers in mint condition.

We pay attention to minor details. Our workers take care when moving items up ramps or into vehicles and stack them using safe methods and equipment that reduces the risk of falls. We also secure pallets and boxes prior to transit, ensuring that things don't slide around and get scuffed or scratched on the way.

Although you may package your furniture in boxes with foam inserts that prevent it from moving around too much, we don't rely on those. We know that if we're not careful, something could puncture a package at the precise angle necessary to damage the contents. Our professional consumers know it too, and our adherence to careful, safe moving procedures is why they select our service instead of others.

To us, the process of shipping furniture doesn't end when we drop it off on the recipient's front porch. Our shipping staff is well-versed in installation as well as transportation, meaning that our customers and their consumers routinely rely on us to unbox and assemble the furniture without leaving any mess.

Unlike other shippers that leave your customers feeling like they had to do quite a lot of work on their own to get the furniture they wanted, we make sure that all they have to do is to place their orders. As a result, buying furniture through your firm becomes much more convenient for your clientele. Providing complete services is one of the best ways to generate positive publicity, and our white glove furniture shipping service enables you to do just that.

Why You Need Our White Glove Service for Your New Furniture

Delivering quality consumer goods, furniture, and fitness equipment to homes and businesses has been the hallmark of our success for years, and our innovative white glove service brings the highest quality products to our clients' doors for a fraction of the retail price. With a host of in-home delivery options that are designed for every budget and schedule, our clients always receive the highly satisfactory service that they pay for and walk away feeling incredibly happy with their newly assembled master bedroom, entertainment suite or high-tech home theater.

Saving Time and Money with Professional Services

Conserving resources is imperative in the modern age of global commerce, and our white glove service is especially designed to save our clients time and money, while ensuring the fastest delivery of their new consumer goods. Since we have local supercenters around the nation's transportation hubs, our services are time effective and designed for the fastest response to any needs. In addition, we offer much more than mere moving and storage and we make sure that each of our clients has the freedom to choose from a range of installation options.

Working on Your Schedule

Our white glove service recognizes that time is among the most valuable commodities, and we strive to ensure that our deliveries are completed according to every client's time schedule. If homeowners are busy during the morning or afternoon, our team of distribution centers, professional drivers, and installation techs can easily arrange deliveries at the most convenient hour. We also offer a host of in-home delivery options, so customers can have new furniture assembled professionally by a team of trained field techs.

Ensuring the ultimate customer experience, the timely delivery of consumer goods, and installation by trained professionals are all the foundations of our innovative white glove service. Our clients always win when they rely on our team to bring their new furniture, electronics or entertainment centers home. With professional drivers, insured services, and quality installation, our services company always delivers optimal results.